английский язык

Characteristic trait    Means of payment
It may be used with a banker’s card    
It assures creditor the payment    
It gives an opportunity to test the goods before the end of a transaction    
It’s legal tender    
It’s safe but inconvenient    
It may be certified    
It’s mostly used by merchant banks    
It’s post dated    
Creditors may refuse to take it    
It may be accepted    

CASE 2

Imagine that you are working in a trading company. You have a contract with an American company for the supply of a large batch of meat. Your business partner from New York is calling on the issue of delivery delay of goods to Russia. He explains you that the ship, which is to deliver the order needs urgent repairing.
He asks to transfer the delivery 2 weeks later. However, you have already got an obligation, in accordance with which you just need to get your product intime or you will suffer a loss.
Answer the following question:
1.    Do you agree to change the delivery terms?
2.    Why is it so important to you not to change the terms?
3.    Is there a possibility to find the other ship?
4.    Is there a possibility to repair the ship?
5.    Should you refuse the services of the company and quickly find another supplier or better try to reduce the delay, or to find another ship?
6.    Do you have any other ideas?
Follow the instructions:
-    phone to the supplier company;
-    discuss the possibility of accelerating the delivery;
-    offer the possible scheme of action, from your point of view (for example a search of another vessel);
-    express confidence in the future cooperation between your companies.
Don’t forget to mention the following issues in your conversation:
- informthaturgentdeliveryisveryimportantforyou(сообщите, что срочная поставка товара для вас имеет первостепенное значение);
- insistthatinthiscaseyouwillrequiretopaypenaltyandalltheexpencesconnectedwiththeproblemsarised(настаивайте на том, что в противном случае вам придется потребовать выплаты штрафов и покрытия всех ваших убытков, возникших вследствие неисполнения контрактных обязательств);
- saythattheselongtermsofdeliveryarenotacceptableatall(убедите, что не можете согласиться с очень длительными сроками поставки);
- shareyourideasontheproblem(поделитесь своими соображениями и сделайте предложение по данному вопросу);
- скажите, что вопрос можно считать решенным, и вы рады прийти к соглашению.